Terms Conditions You Accept When You Open Your Account

We may update these terms to reflect changes in our services, payment methods, legal requirements or operational policies. When we make a material change, we will post a notice on the site and send an alert to your registered mobile number or email if we hold current contact details. The updated terms take effect seven days after the notice is posted, unless

a shorter period is required by law or regulatory guidance. Continued use of your account after the effective date means you accept the revised terms. If you do not agree with a change, you must close your account and withdraw your balance before the effective date; playing, depositing or placing bets after that date constitutes acceptance. Minor changes such as corrections to

typographical errors, clarifications that do not alter your rights, and updates to payment-provider names or contact details may take effect immediately without prior notice.

Bonuses and promotions on cbji are subject to specific wagering requirements, eligible games and expiry periods detailed on the promotion page when you opt in. Wagering requirements specify how many times you must bet the bonus amount before you can withdraw winnings; for example, a bonus with a twenty-times wagering requirement on a five-hundred-taka bonus means you must place ten thousand taka

in qualifying bets. Not all games contribute equally toward wagering — slots typically contribute one hundred percent, while live casino and table games may contribute ten to twenty percent or be excluded entirely. Bonus funds are forfeited if you request a withdrawal before meeting the wagering requirement, if the bonus expires, or if you breach these terms. We reserve the right to

void bonuses and winnings if we detect abuse, including multi-accounting, bet patterns designed solely to clear wagering, or collusion with other players. Only one bonus per player, household and payment method is permitted unless a promotion explicitly allows stacking.

We monitor account activity to detect prohibited behavior such as multi-accounting, collusion, bonus abuse, use of automated betting software, and exploitation of technical errors. If we identify a breach, we will suspend the account, void affected bets and winnings, and may forfeit the account balance. You agree not to use VPNs or IP-masking tools to bypass regional restrictions or conceal your location.

Any bet placed as a result of a technical error — such as incorrect odds, a game malfunction, or a payout miscalculation — will be voided, and your account balance adjusted to remove the erroneous winnings. Chargebacks and payment reversals initiated without our prior approval constitute fraud and will result in permanent account closure and referral to the payment provider and relevant

authorities. If you suspect an error in game results, odds or payouts, contact support immediately; continued play after discovering an error may be treated as an attempt to exploit it.

If you believe we have made an error in applying these terms, processing a transaction, or settling a bet, contact our support team through live chat or email with a clear description of the issue and any supporting evidence such as bet IDs, transaction references or screenshots. We will investigate and respond within forty-eight to seventy-two hours on business days. If you

are not satisfied with our initial response, you may escalate the matter by requesting a formal review; we will assign a senior team member to re-examine the case and provide a final decision within seven business days. Our decision on bet settlement, account status and term interpretation is final and binding. These terms are governed by the laws applicable in our operating

jurisdiction, and you agree that any legal action arising from your use of cbji must be brought in the courts of that jurisdiction. Continued use of your account after a dispute is resolved constitutes acceptance of our decision.

When you register, you provide a mobile number, set a password and confirm your payment details for bKash, Nagad or Rocket. Keep your login credentials private — you are responsible for all activity on your account, including deposits, bets and withdrawals initiated under your login. If you suspect unauthorised access, contact our support team immediately through live chat or the help section.

We log every login, deposit and bet for security and dispute resolution; those logs are the basis for investigating claims of unauthorised activity. You may not transfer, sell or share your account with anyone. We reserve the right to request identity documents, proof of address and payment-method verification before processing withdrawals. Accounts that provide false information during registration or verification will be

closed, and any remaining balance may be forfeited. You may close your account at any time by contacting support; withdrawal of any remaining balance is subject to standard verification and processing times.

We aim to keep cbji available around the clock, but we do not guarantee uninterrupted service. Scheduled maintenance, technical failures, internet outages and third-party provider downtime may temporarily prevent access to the platform, live tables or sportsbook markets. We are not liable for losses resulting from downtime, connection failures or delays in bet placement. If a game provider reports a technical fault

that affects game outcomes, we will follow the provider's ruling on voided rounds and refunds. Your maximum claim against cbji for any dispute, error or service interruption is limited to the amount of your account balance at the time the issue occurred, and in no case will we be liable for indirect, consequential or punitive damages. By continuing to use the platform,

you accept these liability limits and agree that they are reasonable given the nature of online gaming and sports betting.

We accept deposits via bKash, Nagad, Rocket, Upay and Bank Transfer for eligible Bangladesh accounts. Each deposit is credited to your account wallet once we receive confirmation from the payment provider, typically within one to three minutes for mobile wallets. You are responsible for ensuring that the payment account you use is registered in your own name and that you have authority

to send funds from it. Deposits from third-party accounts or payment methods not verified under your cbji account will be rejected or reversed, and your account may be suspended pending investigation. Minimum and maximum deposit amounts are displayed in the cashier when you select your payment method; those limits may vary by provider and account status. Chargebacks, payment reversals or fraudulent deposit

claims will result in immediate account suspension and forfeiture of balances. We do not charge deposit fees, though your payment provider may impose transaction charges outside our control.

Withdraw your balance to the same bKash, Nagad or Rocket account you used to deposit. We verify your identity and payment method before approving the first withdrawal; you will be asked to upload a government-issued ID and a recent utility bill or bank statement showing your address. Processing times depend on verification status — verified accounts typically see withdrawals approved within twelve

to twenty-four hours on business days, after which your payment provider delivers the funds within one to three hours. Accounts that have not completed verification may experience longer processing while documents are reviewed. Minimum withdrawal amounts and any applicable fees are shown in the cashier. If you have an active bonus, you must meet the wagering requirement before you can withdraw bonus

funds or winnings derived from them. We reserve the right to request additional documents or a video call to confirm your identity if we detect irregular activity. Withdrawals to third-party accounts are not permitted.

You must be at least eighteen years old to open an account on cbji. We verify age and identity during withdrawal processing, and accounts that fail verification are suspended until documents are provided. You may register only one account per person, household and payment method — multiple accounts created to claim duplicate bonuses or evade limits will be closed and balances forfeited.

Online casino and sports betting availability depends on your local law and eligible regions; you are responsible for confirming that your participation is lawful where you reside. Employees of cbji, payment processors and game providers, plus their immediate family members, are not permitted to register or play. If you hold an account with us, you confirm that you meet these eligibility requirements

and that the information you supplied during registration is accurate and current.

You may close your account at any time by contacting support and requesting closure; any remaining balance will be processed as a withdrawal subject to standard verification and wagering requirements. We reserve the right to close or suspend your account immediately if you breach these terms, provide false information, engage in prohibited activity, or if we determine that continued operation of your

account poses a risk to cbji, other players or our payment partners. When we close an account for a terms breach, we may forfeit the account balance, void pending bets and withhold withdrawals. If we close your account for a reason unrelated to a breach — such as a business decision to exit a market — we will return your verified balance

after deducting any outstanding fees or chargebacks. Accounts closed for fraud, multi-accounting or bonus abuse will not be reopened, and you are permanently prohibited from registering a new account.