Reference

Legal Terms for Your cbji Account

We run cbji for Bangladesh players who want live tables, slots and sportsbook access through bKash, Nagad and Rocket. This page sets out the legal framework — account eligibility, wallet use, withdrawal rights and the dispute path if something goes wrong.

Jurisdiction-dependent accessbKash Nagad Rocket wallet termsWithdrawal & dispute rightsSupport contact for legal queriesAccount verification process

Explore the Lobby Read FAQ

LEGAL CONTACT

Reach Our Legal & Compliance Team

If you have questions about account eligibility, data requests, withdrawal disputes or jurisdiction restrictions, our legal-support channel handles those queries separately from game and payment help. Use the contact method that matches your request type — document requests go through email, urgent account blocks through live chat, and general policy questions through the ticket system.

Legal Support Email Send data requests, account closure instructions or jurisdiction queries to our legal inbox. Include your account ID and a brief description of the request. We reply within three business days with next steps or the information you asked for.

Live Chat for Urgent Blocks If you need to freeze your account immediately because of a dispute or unauthorised access, open live chat and ask for account suspension. The agent will lock login and wallet activity while we investigate, then follow up by email.

Support Ticket System General policy questions — withdrawal timelines, verification steps, game-round disputes — go through the ticket panel in your account. Attach any screenshots or payment references, and our compliance team will review and respond within two business days.

Jurisdiction, Wallet Use & Eligibility

cbji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

cbji operates as an online platform offering casino games and sports markets. Access depends on your local law and eligible regions — we do not guarantee availability in every jurisdiction, and you must confirm that use is permitted where you reside. When you open an account,

1
you agree that you meet the legal age requirement in your location and that you will use the platform only where such use is lawful. We process deposits through bKash, Nagad and Rocket. Each wallet transaction is subject to the terms of that payment provider, and
2
we are not responsible for delays or fees imposed by your bank or mobile-money operator. Withdrawals require account verification: you will upload an identity document and proof of wallet ownership before the first payout clears. We review each request within the timeframe stated in your account
3
dashboard. If a withdrawal is delayed, check the verification status in your account settings or contact support with your transaction reference. Disputed transactions follow this path: raise a ticket through the support panel, supply your account ID and the payment reference, and we will investigate within
4
five business days. If the dispute concerns a game round, we retrieve the server log from the provider and share the outcome record with you. We keep all account records, payment logs and game-session data for the period required by our processing agreements, then delete personal
5
information when retention is no longer necessary. You may request a copy of your data or ask us to close your account and erase your records by contacting legal support through the channels listed below. This legal notice does not constitute a guarantee of service in
6
any specific jurisdiction; it outlines the terms under which we operate where access is lawful.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA & SECURITY

How We Handle Your Account Data

We collect your name, mobile number, wallet details and identity documents when you verify your account, and we store game-session logs for dispute resolution. All personal data sits on servers protected by encryption, and access is limited to compliance and support staff who need it to process withdrawals or investigate disputes. We do not sell your information to third parties, and we do not share it outside the platform except where required by payment processors or legal obligations.

Data We Collect

Account registration captures your mobile number and wallet ID. Verification adds a photo ID and proof of wallet ownership. Game sessions log timestamps, bet amounts and round outcomes.

Cookie & Tracking Use

We set cookies to keep you logged in across sessions and to remember your language and wallet preferences. Analytics cookies track page views and lobby activity so we can improve navigation.

Account Security Practices

Every login triggers an OTP sent to your registered mobile number. Withdrawals require a second verification step if the wallet ID does not match your registration record.

Data Retention & Deletion

We keep account records and payment logs for three years after your last login, then delete them unless a dispute or legal obligation requires longer retention.

Common Legal & Compliance Questions

Access depends on your local law and eligible regions. We do not guarantee availability in every jurisdiction. You must confirm that online casino and sports betting use is lawful where you reside before opening an account.

Upload a photo of your national ID card or passport, plus a screenshot of your bKash, Nagad or Rocket wallet showing your name and number. Verification usually completes within one business day, and you cannot withdraw until it is approved.

Email legal support with your account ID and ask for a data export. We will send a file containing your registration details, payment history and game-session logs within five business days, or explain any restrictions that apply.

Open a support ticket with the game name, round ID and timestamp. We request the server log from the provider, review the outcome record, and share the result with you. Most disputes close within three business days once we receive the provider response.

We store account records, wallet details and session logs for three years after your last login, then delete them unless a legal or dispute obligation requires longer retention. You can request early deletion by contacting legal support.

Yes. Email legal support with your account ID and request closure. We will freeze login and wallet activity, settle any pending withdrawals, then delete your personal data within fourteen days unless a dispute or investigation is open.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoTeen Patti SuperSpin

Legal Terms for Your cbji Account

Reach Our Legal & Compliance Team

How We Handle Your Account Data

Data We Collect

Cookie & Tracking Use

Account Security Practices

Data Retention & Deletion

Common Legal & Compliance Questions

01 Can I use cbji if I live in Bangladesh?

02 What documents do I need to verify my account?

03 How do I request a copy of my account data?

04 What happens if I dispute a game round result?

05 How long does cbji keep my personal information?

06 Can I close my account and erase my data immediately?

Legal

Related pages

Related pages